Monash University needed a new design for its online platform that maintained consistency with its updated brand identity. The existing Monash Online website had inconsistencies in branding, disorganised page layouts, and user-reported confusion. Additionally, there was a request to introduce a “compare courses” feature to enhance the user experience.

The revamped Monash Online platform now features a visually consistent and standardised design, resulting in a significant increase in student registrations and expressions of interest in online education. From a business perspective, the improved page designs led to a notable increase in conversion rates, particularly validated through positive user testing feedback.